Returns and Exchanges Policy
At Goddessté, our community is family. You guys are our tribe, and we love ya a whole lot. We want you to show off your Goddessté gear and feel beautiful, confident, powerful, and comfortable. If you receive your merch and are unhappy, for any reason, allow us the opportunity to make it right and make you happy! After all, YOU are our main priority.
We will gladly accept the return(s) of your items within 30 days of receipt. Wanna hear the best part? It’s at absolutely NO cost to you! That’s right – we said it. No cost, no problem! While we doubt you’ll be anything but obsessed with your Goddessté garb (these shirts feel like you’ve lived ALL the lifetimes in them. They’re cute, AND they carry a message that packs a pretty strong empowerment punch), we promise to always choose you.
With that being said, here’s the lowdown on the how-to, along with the FEW requirements for being return-eligible:
Shoot us an email to firstname.lastname@example.org – be sure to give us your name, address, order number and reason for return. We will then email you a return label that you can use to ship the product(s) back to us. Once we’ve received your return package, we will issue a refund to the original form of payment within 24 hours (although, it may take a few days to process).
Requirements: 1) must be within 30 days of your initial receipt 2) the item(s) must not be damaged, stained, or used/worn (essentially, it should be in its original condition & fit for resell) 3) there is no rule #3!
Need to just do a good, old-fashioned exchange for a different size? Even better! We’re always down for a good switcheroo! Just use the above, email and send us a message with the following information: your name, address, order number, and the new size you need us to send you. The requirements are the same for exchanges as they are for returns.
Even if you decide our goods aren't for you, we still love and value you as a member of our goddess tribe, so we hope you’ll stick around! We'll be launching new varieties of merch all the time!